What Should I Do if a Tree Punctures My Roof?

A tree or large limb through the roof needs more than a patch. There may be damage to the roof deck, framing and rooms below, and the tree itself may still be unstable. Put people first and keep clear of the affected part of the property.

For homeowners in Palm Coast and Flagler Beach, the roofing work begins with an assessment after the immediate hazards have been addressed. R&K's storm damage repair service can help you discuss the roof damage and next steps; emergency rescue or electrical hazards require the appropriate emergency responders.

Completed shingle roof with several roof planes and roof vents
Illustrative roof photograph. Tree impact requires a separate assessment of the damaged covering, deck and structure.

Keep Away From the Impact Area

If anyone is injured, trapped or in immediate danger, call 911. Do not enter a damaged building to retrieve belongings or inspect the ceiling. The National Weather Service's after-storm guidance advises staying out of damaged buildings, reporting downed power lines and waiting until the severe-weather threat has ended before assessing property damage.

Do not climb onto the roof, cut the fallen limb or attempt to pull it free. Arrange professional help for tree removal and assessment of the damaged structure. Tell each provider what other work is being coordinated so that removal, temporary protection and repairs can be planned together.

Document What You Can From a Safe Location

Once it is safe, take photographs from outside the hazard area. Record when the impact happened and which rooms or roof sections appear affected. Existing photographs of the home and any prior roof paperwork may also help explain the condition before the incident.

Do not enter an attic beneath the impact to get a better photograph. A roofer can document roof conditions when access is safe. Keep messages, estimates and receipts together so you can track what was requested and completed.

Ask About Temporary Protection and a Full Inspection

Ask the contractor whether temporary weather protection is appropriate and what must happen before it can be installed. A temporary covering is not a completed repair. The opening may extend beyond what is visible from the ground.

Request a roof inspection that identifies damaged covering, decking and accessible surrounding areas. Ask whether additional structural assessment is needed, what could not be inspected and who will address any interior water damage.

Get the Repair Scope in Writing

The proposal should describe the area to be opened, materials to be replaced, how the repair meets the existing roof and how concealed damage will be handled. If a roof replacement is recommended, ask why a localized repair would not address the condition.

If you plan to contact your insurer, ask the insurer directly about its reporting process and documentation needs. Do not assume that a contractor's estimate establishes coverage or the amount payable.

After immediate hazards are resolved, homeowners in Flagler County, Volusia County and St. Johns County can contact R&K to discuss inspection and repair options. Explain that a tree has struck the roof so the team understands the nature of the damage before the visit.

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Dave Block
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Very pleasant experience. Ken knows his stuff.
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Darrell Moore
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Our twenty-year-old roof had taken all it could from Florida sun, hurricanes, and wind.  As it was clearly maintenance, the roof would be paid for by my wife and me.  Yes, I also looked at dozens of roofing company reviews including worksites in my area to see for myself how the work crews were and even how long it took to complete the job. When the time came to make the decision, R&K Certified Roofing came out on top.  Should you choose R&K as we did, you will have struck gold.  The owner, Mr. Ken Reed was amazing  with his time, kindness, and especially integrity he gave to us.  Mr. Reed was there each day to ensure the job was being done correctly and also to see if we had any concerns.  (Of course we were very happy.) A gentleman named "Doc" and the highly trained crew were extremely professional, kind, and very hard-working and we hope they enjoyed the cookies, brownies, and popsicles my wife gave to them each day. We cannot thank Mr. Ken Reed enough for all his kindness, caring, and again, integrity.  If you are in need of replacing your roof with the best of the best, call R&K Certified Roofing.  You'll be glad you did.
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jason Robinson
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R & K Roofing was the best roofing experience I've ever had.
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R R
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Worked with me every step of the way. Saved me 10k by letting me know about a program from the state for low-income seniors. Everything was just perfect. Found something I thought was long since gone, honesty and professionalism. Crew was polite and very efficient. Thank you very much, Kimberly and Ron Mowery
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Debra Heywood
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Great roof job. Tear down tile and replace asphalt shingles.
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Tom Chambers
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Once again R&K Certified Roofing has given me excellent service. I have used R&K for many years during my career as construction purchasing manager and purchasing director for Centex Homes and Holiday Builders. They have always given me an excellent product and a great price. I highly recommend R&K Certified Roofing. Tom Chambers
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Ange Johnso
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Outstanding workmanship on new roof install and skylight. Thank you
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Kiano Brooks
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Super Great roofer (mean daughter 😂) would recommend to anyone super great service. They are truly competent, Doc, Anthony, Ken, are all great to talk to and know what they’re talking about. Very respectful and kind.
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Shoshanah Mercado
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Over the years I have relied on R&K more than once for my roof, and they have always shown up immediately and taken care of my issue easily and affordably. Last year I had damage from Milton that took almost a year to get taken care of due to my evil insurance company. Throughout the entire process, even when another leak came in from a summer storm, R&K were there for me. I've finally completed the insurance fight and my house is whole again, thanks to R&K! And the best part, other than my beautiful new roof and repaired siding, is that I was treated like family. They empathized with my horrible situation and went out of their way to work with me and my public adjuster. I would literally NEVER consider another company as long as I own a house in this town. These days, it's very hard to find a company that still cares about the person in the business deal. But, it's something this company does without blinking twice. Thank you again, R&K!
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Aimee
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We had an exceptional experience and cannot say enough wonderful things about the professionalism, quality & kindness of R&K Roofing. They went above and beyond — from Owner Ken Reed to Doc the Project Supervisor to Hector who led the crew to all in the office, their level of dedication and the rare “taking pride in your work” shines through with R&K. Highly recommend for all your roofing & construction needs!
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